Returns & Exchanges
At Buy Power & Hand Tools Online India, we ensure your projects never stall by offering a hassle-free 7-day return policy for all manufacturing defects or incorrect shipments. We are committed to providing high-quality industrial grade tools with the peace of mind that your investment is protected.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return within 7 days of delivery.
Quality Verification
Upload clear photographs of the tool, its original packaging, and the invoice to help our technical team verify the condition of the product.
Secure Packaging
Pack the tool securely in its original box with all included accessories, manuals, and warranty cards to prevent damage during transit.
Pickup & Refund
Our logistics partner will collect the package from your doorstep, and once the inspection is successful, your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing